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Posts

All the articles I've posted.

  • Warm Call Transfer in AI Voice Agents

    Posted on:January 1, 2026 at 09:30 AM
    Reading time:5 min read

    Learn how warm call transfer works in AI Voice Agents, enabling seamless handoffs from AI to human agents with full conversation context. Includes architecture, implementation details, and best practices.

  • Serverless Express API Part 5: Performance & Cost Optimisation

    Posted on:November 22, 2025 at 08:30 AM
    Reading time:5 min read

    Master performance tuning and cost optimisation for serverless Express APIs. Learn cold start mitigation, memory optimisation, and cost management strategies.

  • Serverless Express API Part 4: Production Monitoring & Security

    Posted on:November 22, 2025 at 07:30 AM
    Reading time:4 min read

    Implement comprehensive monitoring, logging, and security for serverless Express APIs. Learn CloudWatch alarms, structured logging, and security best practices.

  • Serverless Express API Part 3: Multi-Stage Deployments & CI/CD

    Posted on:November 22, 2025 at 06:30 AM
    Reading time:3 min read

    Master multi-stage deployments and CI/CD pipelines for serverless Express APIs. Learn environment management, automated testing, and deployment strategies.

  • Serverless Express API Part 2: Development Workflow

    Posted on:November 22, 2025 at 05:30 AM
    Reading time:6 min read

    Master local development for serverless Express APIs. Compare dev mode vs offline development and optimise your development workflow.